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Free Shipping & Returns

Orders over $75 ship free (excludes some large items).

We pack orders every day and most go out by the next business day. Orders qualifying for free shipping will be sent via USPS or UPS, depending on cost and delivery time.

Please note that we cannot guarantee how quickly an order will be received due to delays with USPS.  If you need an order by a certain date, we highly recommend choosing expedited shipping or shipping via UPS. 

For our local customers, we have more options:

  • FREE pick-up is available Monday - Friday, 12 - 6 p.m. and Saturday, 11 a.m. - 6 p.m. for customers in the Grand Rapids area (pick up orders placed during business orders are typically ready within 30 minutes)
  • FREE delivery is available on orders over $50 in the following zip codes: 49503, 49504, 49506 and 49507

We are also happy to take orders over the phone (616-233-4008) during regular business hours and pick up orders can be ready right away.

We offer free returns on orders placed in store or online.
Learn more about our return policy here.

Please feel free to contact us ANY TIME through Instagram, Facebook or at info@hopscotchstore.com and we will answer your questions as soon as we are able.